Privacy Policy

1Who we are

Little Golden Cub Foundation (“Little Golden Cub”, “we”, “us”, “our”) is a multidisciplinary child development and rehabilitation centre with centres in Whitefield, Varthur / Gunjur and Sarjapur, Bengaluru, Karnataka, India. We run this website, littlegoldencub.com.

This policy explains what personal information we collect when you visit our website, book an assessment, contact us, or use our services, and how we handle it in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

2Information we collect

Information you give us

• Parent / guardian name and phone number when you fill in the “Book an Assessment” or “Request an Appointment” form.
• The centre and type of therapy you select (for example occupational therapy, speech and language therapy, behavioural therapy or developmental assessment).
• Messages you send us by email, phone call or WhatsApp, including anything you choose to tell us about your child’s needs.
• Details you share when you enrol for therapy, training or workshops, such as your child’s name, date of birth, developmental history, reports and assessments.

Information collected automatically

• Technical data such as IP address, browser type, device type, pages visited and time spent on the site.
• Cookie and similar technology data (see section 6).

3How we use your information

• To respond to your enquiry, schedule assessments and call you back.
• To provide, plan and review therapy, assessments, training and support for your child.
• To share progress updates, home programmes and appointment reminders with you.
• To keep records, issue receipts and, where applicable, support 80G-eligible documentation.
• To keep our website secure, understand how it is used and improve it.
• To meet legal, regulatory and professional obligations.

4Children’s information

Our services are for children, so we may handle information about a child’s health, development and behaviour. We treat this as sensitive information.

• We collect a child’s information only from a parent or legal guardian, and only with that person’s consent.
• Our website is meant to be used by parents, guardians and professionals, not by children directly.
• We do not track children’s behaviour or show them targeted advertising.
• Case notes, reports and therapy records are shared only with the child’s care team and the people you authorise.

You can withdraw your consent at any time by contacting us (see section 10). Withdrawing consent may mean we can no longer provide some services.

5Who we share it with

We share information only where needed and only as much as needed:

• Our care team: therapists, psychologists, special educators and administrative staff who work with your child.
• Service providers: website hosting, email, messaging (such as WhatsApp), appointment and record-keeping tools, who handle data on our behalf and are expected to protect it.
• Other professionals or schools: only when you ask us to, or give your consent.
• Authorities: where required by law, court order or to protect someone’s safety.

6Cookies & third-party services

Our website uses cookies and similar technologies to make pages work, remember preferences and understand site traffic. You can control or delete cookies in your browser settings; some parts of the site may not work properly if you block them.

Our pages may include content from third parties, such as Google Maps (for directions), Google reviews, Instagram feeds, YouTube and WhatsApp links. These services may collect their own data under their own privacy policies, which we do not control.

7Keeping & securing your data

We keep personal information only for as long as it is needed for the purposes in this policy, or as required by law and professional record-keeping rules, and then delete or anonymise it.

We use reasonable technical and organisational safeguards to protect information, including access controls and secure hosting. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If a data breach affects you, we will inform you and the relevant authority as the law requires.

8Your rights

Under applicable law you may ask us to:

• Tell you what personal information we hold about you or your child and how we use it.
• Correct or update information that is wrong or incomplete.
• Erase information we no longer need to keep.
• Withdraw your consent for future use of your information.
• Address a grievance about how your information is handled.

To use any of these rights, contact us using the details in section 10. We may need to confirm your identity (and, for a child, that you are the parent or guardian) before acting on a request.

9Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed. If we make a significant change, we will post a notice on our website.

10Contact & grievances

For questions about this policy, to exercise your rights, or to raise a complaint, please contact us:

Grievance Officer: [Name, designation]  ·  Email: [email address]

Our centres:
Whitefield: 373, Second Floor, Above Tooth Affair, ITPL Main Rd, Rajpalya, Bengaluru – 560048
Varthur / Gunjur: LG Towers, Survey No. 127/2, 2nd Floor, Gunjur Village, Varthur Hobli, Bengaluru – 560087
Sarjapur: 6 & 22/2, JRC Palladio, Sarjapura–Attibele Rd, Sarjapur, Bengaluru – 560125